People with reduced mobility

At Jumbo, we want everyone to enjoy full access to all of our services. To facilitate your shopping trip, wheelchairs can be borrowed upon provision of your personal details. Wheelchairs can be borrowed from our security team at the entrance to parking level P3 and on parking level P1 between K-citymarket and Prisma. You can also borrow a shopping trolley that is specifically designed for use with a wheelchair.

Jumbo has several toilets for customers with reduced mobility. With our numerous elevators, you can easily move between floors. For the specific locations of the elevators, please refer to the detailed floor plan.

Located on level P3, Jumbo's taxi station can be accessed by wheelchair taxis up to 2.8 metres in height.